Why enhance a product warranty with Mi Support?

Most AV products come with a limited return to base (RTB) manufacturer warranty, often 1 year. If something goes wrong with your product it can take 15-21 days to send it to a repair centre and return it to you, leaving your system offline. Repairs can take place all over the world from the USA, China, Holland, Germany and South America and most of the delay is from transporting your product to these repair centres.

Save downtime by including a Mi Support contract when you purchase your products and with the support of our helpdesk we will send, next business day, a replacement product to get things back to normal quicker.

1. Save time and get your site up and running faster if something fails

2. Less engineering visits to site as a replacement can be sent directly to a users site.

3. No need to re-engineer/patch or loan products for any system to keep it operational

4. Full technical support from a CTS accredited engineer to get up and running faster with the Mi Support Helpdesk