Neat Support Links Goto - Neat Support How to down load Logs How to Factory Reset Neat Device Check IP addresses - on the Neat Pad (through the Pad settings) and on the Neat Bar (press the reset button once at the back of the Bar). Network requirements (mDNS must be enabled for discovery) Neat Pad support (good Guides) Neat Bar support (good Guides) Neat Bar Pro support (good Guides) Neat Frame support Manuals: Neat Bar Pro and Neat Pad User Manual Neat Bar and Neat Pad User Manual Neat Frame User Manual