PLUS - the new name for Mi Support
Plus is the new name for Mi Support
Plus is the name of the professional services team at the Midwich Group. Previously known as Mi Support, Midwich and our group companies have created a broader range of services for our trade clients to resell. Our clients can opt to outsource their services to us including advance replacement warranties, programming, commissioning and onsite professional service contracts to support the deployment and ongoing maintenance of Audio Visual and Unified communications systems they deploy or support.
The PLUS team are a global group with engineers located in the United States, Australia, United Kingdom, Germany and many other countries.
Plus services include
Enhanced warranty protection for your product that provides 24 hour technical support with next business day dispatched replacement hardware if something fails.
Return to base extended warranty contracts for your product. Extend the length of warranty cover for your product or system beyond the manufacturers standard warranty.
White label onsite engineering support contract. Providing technical expertise on demand to attend your client's site as part of your break/fix contract controlled under a service level agreement (SLA).
Commissioning and deployment services by our expert technical staff.
Our service offers specialized measurement, adjustment and verification of your AV system.
Custom Control & DSP programming service offering unique programming for your system. A remote service that creates code for your project.
Complete design, advanced sales engineering and turnkey deployment services to help select, plan, document and successfully deploy complete audio visual systems for your clients.
